- Neighborhood Workshop · Long Island, NY
Computer Repair in Long Island, NY — Fixed Right, Priced Fair, Files Kept Private
- Since 2013
Every Job
Fair estimate
⭐ 4.9 / 200+
- ★ 4.9 on GoogleServing Long Island Since 2013Diagnostic Cost Applied to Your RepairPrivacy PledgeCompTIA-Aligned TechniciansHIPAA-Aware Business ITLong Island Owned & Operated
Local Computer Repair You Can Trust in Long Island
My Computer Shop is a local computer repair and business technology company at 393 A Moffitt Blvd in Long Island, NY, serving Long Island homeowners and businesses since 2013. You get a written estimate before any work starts, a diagnostic cost that’s applied to your repair, and a plain-English verdict on whether your machine is worth fixing. We’re steps from the Long Island LIRR station and minutes from Long Island Town Hall. Call 631-728-1989 or stop in Monday through Friday, 10am–4pm; Saturday and Sunday by appointment only.
- New Customer Welcome
New Customer Welcome: Your Diagnostic Cost Comes Off the Repair
My Computer Shop is a local computer repair and business technology company at 393 A Moffitt Blvd in Long Island, NY, serving Long Island homeowners and businesses since 2013. You'll receive a clear estimate before work begins, your $40 diagnostic fee is applied toward your approved repair, and we'll give you a straightforward, plain-English explanation of what's wrong and whether your computer is worth fixing. We’re steps from the Long Island LIRR station and minutes from Long Island Town Hall. Call 631-728-1989 or stop in Monday through Friday, 10am–4pm; Saturday and Sunday by appointment only.
- Contract clients: diagnostics included at no charge
or call 631-728-1989
⸺ Privacy · Trust · Transparency
Your Computer Holds Your Life. We Treat It That Way.
Handing someone the computer that holds your family photos, passwords, financial records, and tax returns requires trust. In one study, university researchers brought test laptops to 12 repair shops. Technicians at 6 of the 12 accessed private customer files, and most of the shops studied provided no privacy policy.
At My Computer Shop, we put our promise in writing.
- We don't browse your personal files. A technician accesses personal data only when it's necessary for the service you've authorized.
- We never wipe your computer without your approval. If a repair requires erasing, resetting, or reinstalling your system, we'll explain why and get your written authorization first.
Your computer is entrusted to us. Your data still belongs to you.
Call 631-728-1989 and drop off with confidence.
On every ticket
Privacy Pledge
⸺ About My Computer Shop
Proudly Serving Long Island Homeowners & Businesses
My Computer Shop is a locally owned computer repair and business technology company located at 393A Moffitt Blvd in Long Island, NY, proudly serving Long Island homeowners and businesses since 2013.
You'll receive a clear estimate before work begins, a diagnostic fee that's applied toward your approved repair, and a straightforward, plain-English explanation of what's wrong and whether your computer is worth fixing.
We're conveniently located steps from the Long Island LIRR station and just minutes from Long Island Town Hall.
Call 631-728-1989 or visit us Monday through Friday, 10 AM–4 PM. Saturday and Sunday service is available by appointment.
⸺ Full Service Menu
Computer Repair & IT Services in Long Island, NY
Most Requested Service
Computer & Laptop Repair in Long Island
- Diagnostic applied to repair
- Written estimate
Virus, Malware & Ransomware Removal
Pop-ups, ransomware, spyware, hijacked browsers — we remove the infection, close the hole it came through, and set up real antivirus protection so it doesn’t come back.
Data Recovery & Backup Setup
Crashed drive? Deleted files? We recover data from failed HDDs and SSDs, then build cloud backup so it never happens again. Nothing is wiped without your written approval.
SSD, RAM & Hardware Upgrades
A slow computer usually needs a $150 upgrade, not a $900 replacement. SSD swaps, RAM upgrades, and graphics card installs that make an older PC feel new again.
Windows 11 Upgrades & Software Services
Windows 10 support ended October 14, 2025 — unpatched PCs are exposed. We check your hardware, upgrade you to Windows 11, or map the smartest replacement path.
Wi-Fi, Router & Network Setup
Dead zones from the den to the deck? We install routers and mesh Wi-Fi, network your printers, and troubleshoot home and office networks from Bay Shore to Oakdale.
Business IT & Managed Services
Managed IT, Microsoft 365, cybersecurity, VoIP, and backup & disaster recovery for Long Island offices — with HIPAA-aware support no other Long Island area shop offers.
Custom PC Builds — Gaming, CAD & Trading
Purpose-built machines for gamers, AutoCAD designers, and stock traders, including liquid cooling and NAS/RAID setups. Built, burned in, and warrantied right here in Long Island.
New Computer Setup, Sales & Remote Support
New and used PC sales with full setup: data transfer, email, printers, and Microsoft accounts configured before you take it home. Ongoing help available remotely.
⸺ Why Choose Us
Why Long Island Chooses My Computer Shop
“Will I get hit with hidden fees?” Never. Fair estimates, always.
Bait-and-switch pricing is the most common complaint against national repair chains. Here, your $40 diagnostic fee is disclosed up front and applied toward your approved repair, and you'll receive a clear estimate before work begins so you know what to expect. Big-box counters charge $49.99 just to look — and $149.99 before a home visit even starts, with none of it credited back.
“Will someone snoop through my files?” Not under our Privacy Pledge.
Researchers caught technicians at 6 of 12 shops opening customers’ private files. We’re the only shop in the Long Island area with a written device-handling policy on every ticket: no browsing personal data, password-optional hardware repairs, no drive wiped without written consent.
“What if the repair fails later?” Your warranty is printed on the receipt.
Some local chains have been reported for blaming customers instead of honoring warranties. Our warranty terms are plain English, printed on your receipt, and honored without argument. No blame games, no fine print.
“Aren’t you just like the big stores?” Ask the neighbors who switched.
Since 2013 you’ve worked with named technicians in a shop you can walk into on Moffitt Boulevard — not a rotating call center. In our Google reviews, customers compare us directly to the “big stores” and name the technician who helped them. That’s the difference.
- Google Reviews
What Our Long Island Customers Say
/ 200+
reviews
⸺ Service Area
Serving Homeowners & Businesses Throughout Long Island
Our shop sits at 393 A Moffitt Blvd, a short walk from the Islip LIRR station and minutes from Islip Town Hall and the Main Street business district. From home base we cover the whole Town of Islip along the Great South Bay — East Islip by Heckscher State Park, West Islip, Bay Shore, and Brentwood — plus Central Islip near the Suffolk County court complex. Heading east, we support families and businesses in Oakdale, Sayville, Bayport, and Bohemia, and our business IT clients reach north to Ronkonkoma, the Long Island MacArthur Airport corridor, and the Hauppauge industrial park area. If your home or office is anywhere on Long Island, on-site and remote support are both on the menu — call 631-728-1989 and ask.
- Islip, NY
- East Islip, NY
- West Islip, NY
- Central Islip, NY
- Bay Shore, NY
- Brentwood, NY
- Oakdale, NY
- Sayville, NY
- Bayport, NY
- Bohemia, NY
- Great River, NY
- Ronkonkoma, NY
- Hauppauge, NY
⸺ Straight Answers
Straight Answers About Computer Repair
How much does computer repair cost in Long Island, NY?
The cost of computer repair depends on the problem, the condition of your computer, and the work required to fix it. At My Computer Shop, we start with a $40 diagnostic, which is applied toward your approved repair. Diagnostics are included for our business contract clients.
After diagnosing the problem, you'll receive a clear estimate before work begins, along with a straightforward, plain-English explanation of what's wrong and whether your computer is worth fixing. You approve the repair before any additional work is performed.
If a repair isn't worth the cost, we'll tell you honestly and explain your options, including whether replacement makes more sense.
We also offer remote support for issues that can be resolved without bringing your computer into the shop.
How much does data recovery cost, and is my data really gone?
Data recovery costs vary depending on the type of failure and the condition of the drive. Some problems involve deleted or corrupted files, while others may involve a drive that has suffered physical or mechanical failure. We'll evaluate your drive and explain your recovery options before recommending any work.
The good news is that a computer or drive that appears to be “dead” doesn't necessarily mean your data is gone. Never keep powering on a clicking or failing drive, as continued use can make data recovery more difficult.
Bring the drive in as-is for evaluation, and we'll explain what can be recovered and what your options are before proceeding. We can also help you set up a backup solution to help prevent the same situation from happening again.
Do I still need to upgrade from Windows 10?
Yes. Microsoft ended free Windows 10 support on October 14, 2025, which means PCs running Windows 10 no longer receive regular security updates. Your realistic options are a Windows 11 upgrade if your hardware qualifies, Extended Security Updates as a temporary bridge, or a new PC with full data transfer.
We'll check your computer's compatibility and explain your options before recommending an upgrade. You'll know what your computer needs and what your choices are before any work begins.
For businesses, keeping unsupported and unpatched computers in service can create unnecessary security and compliance risks, especially for offices handling sensitive or patient information.
We're CompTIA-aligned and can help with Windows 11 upgrades, compatibility checks, software setup, and data transfer.
Call 631-728-1989 to discuss your Windows 10 upgrade options.
Do you offer remote computer support?
Yes. We offer remote support for computer issues that can be diagnosed and resolved without bringing your computer into our shop.
⸺ Latest from Our Blog
Latest from Our Blog
How We Protect Your Files During Every Repair
An inside look at the signed Privacy Pledge on every ticket — and why we put ours in writing.
Windows 10 Is Out of Support — Your 3 Options
Microsoft ended free Windows 10 patches on Oct 14, 2025. Here’s what qualifying PCs, ESU, and replacement really cost.
Is Your Computer Worth Fixing? The 50% Rule Explained
A simple economics rule that saves Islip homeowners hundreds — plus when to walk away from a repair.
⸺ Frequently Asked
Computer Repair Questions Long Island Asks Us Most
How much does computer repair cost in Long Island, NY?
Most common repairs in the Long Island area cost $50–$200 — virus removal around $169, Windows reinstalls about $139, screen replacements from $149 plus parts. Your diagnostic cost is applied to the repair, and contract clients pay nothing for diagnostics. Call 631-728-1989 for a quote.
Do you charge for diagnostics?
Yes, and it works in your favor: the diagnostic cost is applied to the cost of your repair, so you’re not paying twice. Contract clients have diagnostics included at no charge. Either way, you approve a written estimate before we perform any repair work.
Is my computer worth fixing, or should I just buy a new one?
If your computer is under five years old and the repair costs less than 25–50% of a comparable new machine, fixing it usually wins. We give you that verdict with every diagnostic — and if replacement is smarter, we sell, set up, and transfer your data for you.
How long will my repair take?
It depends on the problem and parts availability. You get a realistic timeline in writing when you drop off, plus a status call if anything changes — so you’re never left guessing or chasing us. Complex jobs like liquid damage or ordered parts take longer.
Will anyone look at my personal files during the repair?
No. Our written Privacy Pledge covers every ticket: technicians never browse personal data, hardware repairs are done without your password whenever possible, and no drive is wiped without your written OK. Independent research caught 6 of 12 shops snooping — it’s why we put ours in writing.
Can you recover data from a dead or crashed hard drive?
Usually, yes. Logical failures (deleted files, corruption) typically recover for $100–$700; mechanical failures run higher. One Islip business owner’s crashed laptop came back with every proposal, customer file, and insurance document intact on a new machine. Stop using the drive and bring it in.
My PC won’t turn on — what should I do first?
Check the power cable and outlet, then hold the power button 10 seconds and retry. If it still won’t start, it’s usually the power supply, RAM, or drive — all fixable. Don’t open it yourself; bring it to our Moffitt Boulevard shop for a diagnostic.
Do I need to upgrade from Windows 10?
Yes — Microsoft ended Windows 10 security updates on October 14, 2025, so staying put leaves you exposed. We check compatibility, upgrade qualifying PCs to Windows 11 from about $139, or help you pick a replacement with full data transfer included.
Do you work on custom-built and gaming PCs?
Absolutely — we repair and build them. Custom gaming rigs, AutoCAD workstations, and stock-trading machines, including liquid cooling, NAS setup, and RAID configuration. Every build is burned in and tested at our Islip shop before it goes home with you.
Do you support small businesses, and what does managed IT cost versus hiring in-house?
Yes — managed IT, Microsoft 365, cybersecurity, VoIP, and backup & disaster recovery across Long Island. A managed plan typically costs a fraction of one full-time IT salary and includes diagnostics at no charge. Call 631-728-1989 to talk it through.
Can you help medical or dental offices with HIPAA compliance?
Yes — we keep a HIPAA compliance expert on staff, something no other Islip-area computer shop offers. We harden email and file storage, set up encrypted backups, and document safeguards so your practice, from Islip to Hauppauge, is supported with compliance in mind.
Open Weekdays 10am–4pm
Open Weekdays 10am–4pm — Call Before You Unplug Anything
A written estimate is one call away.
Phone
Hours
Mon–Fri 10am–4pm
Sat & Sun by appointment
⸺ Our Services
Our Services
Computer Repair in Long Island, NY
My Computer Shop provides desktop repair, laptop repair, and custom PC repair for homes and businesses across Long Island. Every job starts with a diagnostic — the cost of which is applied to your repair, and included for contract clients — followed by a written estimate you approve before we begin. We service every major brand from our storefront near the Islip LIRR station, handle screen replacements, keyboard and battery swaps, power supply replacements, and cooling fan repairs, and back each repair with a plain-English warranty printed on your receipt. Call 631-728-1989 to start your repair.
Virus Removal & Computer Security
From pop-ups and browser hijackers to full ransomware cleanup, our technicians remove infections, patch the vulnerability that let them in, and install reputable antivirus protection so they don’t return. Services include malware and spyware removal, security checkups, password recovery, and antivirus installation for Long Island-area homes and offices. Virus removal locally runs in the $50–$200 range, and you’ll know exactly what’s infected and exactly what it costs before we touch a file. Every cleanup honors our written Privacy Pledge: your personal data stays private, always, and nothing is wiped without your approval.
Wi-Fi & Home Networking
Dead zones, dropped Zoom calls, and printers that vanish from the network — we fix all of it. My Computer Shop installs and configures routers, mesh Wi-Fi systems, and complete home networks, connects printers and smart devices, and troubleshoots the mystery outages other providers give up on. We serve homes from the Great South Bay waterfront to Brentwood, and set up small-office networks with proper security — firewalls, guest networks, and encrypted Wi-Fi — so your connection is fast in every room and safe from freeloaders. One visit, working Wi-Fi, no jargon.
Business IT & Managed Services
Long Island businesses get enterprise-grade IT without the enterprise price: managed IT services, network monitoring, cybersecurity, Microsoft 365 setup and email migration, VoIP phone systems, server support, and backup & disaster recovery — plus web site and email hosting under the same roof. A HIPAA compliance expert on staff supports medical, dental, and professional practices from Islip Town Hall’s Main Street corridor to the Hauppauge industrial area. Contract clients get diagnostics included at no charge, with remote and on-site support both available. A managed plan costs a fraction of one in-house IT salary — call 631-728-1989.
Custom PC Builds & Specialty Services
We design and build custom computers matched to how you actually work and play: gaming PCs with liquid cooling, AutoCAD and design workstations, and multi-monitor stock-trading rigs. Every build is assembled, burned in, and tested at our Long Island shop, with upgrade paths planned so your investment lasts. Specialty services include NAS setup, RAID configuration, and small business consulting for owners who want a technology plan, not just parts. Already have a custom rig another shop won’t touch? Bring it in — custom and enthusiast machines are our favorite repairs.
New Computer Setup, Sales & Remote Support
Buy your next computer from a neighbor, not a warehouse. We sell new and used PCs, then handle everything the big boxes charge extra for: data transfer from your old machine, software installation, email and Microsoft account setup, and printer connection — configured and tested before it leaves the shop. Already own a new PC? Bring it in and we’ll set it up properly. And when small issues pop up later, our remote support handles tune-ups, email problems, and virus checks without you leaving home anywhere on Long Island.